Pricing

All prices are in New Zealand dollars (NZD$).

Payments

We offer payment via Paypal for credit/debit card and direct bank deposit.

Refunds and exchanges

Sorry we will not offer a refund if you change your mind, so please choose carefully.

If there is a problem with your order please contact us within 24 hours of receiving it.

We take great care when packaging your order, if your order has arrived damaged please send us details including photos to sara@poppaschalk.co.nz within 24hrs.

Delivery

We only deliver to New Zealand addresses. We have a flat rate shipping for all orders of $6 per order, or all orders over $40 qualify for free shipping.

We process your order within 1-2 days of your payment clearing, all orders are sent via Pass the Parcel.

Please ensure the delivery address you supply us is correct, we are unable to redirect your order once sent.

Rural delivery, we don’t charge extra for rural delivery but please beware that your order may take a further day or two to reach you.

If you have any queries about delivery please email us at sara@poppaschalk.co.nz.

Our products

All our chalk is handmade by us, we have very high standards, however due to our chalk been hand poured their may be the odd air bubble and as our colours are mixed by us you will get slight variances in each batch.

We recommend that any child under age 3 years old be supervised by an adult while using our chalk.

Promotions

Competitions are available to New Zealand residents only.

Prizes are non-transferable, non negotiable and no cash alternatives will be offered.

Winner(s) of any promotion consent to any publicity generated by the promotion being used on Poppas Chalk social media platforms as well as website.

By entering photo competitions you are giving Poppas Chalk the right to use your photos for promotional purposes (Facebook, Instagram and website).

No prize draws, promotions or competitions are in any way sponsored, endorsed or administered by, or associated with, Facebook.

Personal information provided by entrants will  not be sold or forwarded to any third party.

Any prize not claimed within 2 days will be forfeited.

Privacy

The privacy of your customer data orders are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

 

We reserve the right to change and modify these terms and conditions.